Privacy Policy

Introduction

MU DIGI YOU SOLUTIONS (OPC) PRIVATE LIMITED (hereinafter referred to as “Digiyou”, “we”, “us”, or “our”) operates its website, digital platforms, and related online services (collectively, the “Service”).

This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you access or use our Service. We are committed to protecting your privacy and handling your data in a transparent and secure manner. We do not use or share your information with anyone except as described in this Privacy Policy.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Purpose

This Privacy Policy sets out the manner in which Digiyou processes personal information collected through its website and digital platforms. Digiyou complies with applicable data protection laws based on the nature and location of the engagement.

For users and processing activities within India, we comply with the Digital Personal Data Protection Act, 2023 (DPDPA) and relevant provisions of the Information Technology Act, 2000 and rules thereunder. Where applicable, and for engagements involving individuals located outside India, we endeavor to follow internationally accepted data protection standards, including principles aligned with the General Data Protection Regulation (GDPR), where contractually required.

Applicability

This Privacy Policy applies to individuals visiting or using our website and digital platforms. It applies only to information collected through our website, emails, forms, and other electronic communications related to our Service.

Information We Collect (Personal Data)

We may collect and process the following categories of personal information:

1. Contact details such as name, email address, phone number

2. Professional details such as job title, organization name

3. Demographic information such as country, city, postal code

4. Technical data including IP address, browser type, device identifiers, operating system, and usage data

5. Usage data such as pages visited, time spent on the website, referring URLs, and interaction metrics

6. Any other information voluntarily submitted by you through forms, emails, or inquiries

Some information is collected directly from you, while certain technical and usage-related data may be collected automatically or through third-party analytics tools.

How We Collect Information

We collect personal information through:

1. Website forms and inquiries

2. Email or other electronic communications

3. Subscription or registration processes

4. Cookies and similar tracking technologies

5. Analytics and log files

Log Data

When you use our Service, we may automatically collect information that your browser or device sends, including IP address, browser type and version, pages visited, date and time of visits, time spent on pages, and other diagnostic data.

We may use third-party analytics tools (such as Google Analytics) to monitor and analyze usage of our Service to improve functionality and user experience. These third-party service providers have their own privacy policies governing their use of information.

Cookies

Cookies are small data files stored on your device to improve website functionality and user experience. Digiyou uses cookies to understand website usage and enhance our Service.

You can choose to accept or refuse cookies through your browser settings. Please note that disabling cookies may affect certain features of the Service.

Use of Personal Information

We use the collected information to:

1. Provide, operate, and maintain our Service

2. Respond to inquiries and provide customer support

3. Improve and personalize user experience

4. Communicate updates, marketing, or promotional information (you may opt out at any time)

5. Comply with legal and regulatory obligations

6. Detect, prevent, and address technical or security issues

Sharing of Information

We may share your personal information with:

1. Trusted service providers who assist us in operating our Service (such as hosting, analytics, or communication tools)

2. Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for the purposes specified by Digiyou.

Third-Party Links and Services

Our Service may contain links to third-party websites or services. Digiyou has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without parental consent, we will take steps to delete it promptly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Compliance With Law

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including to protect the rights, safety, or property of Digiyou, our users, or others.

International Data Transfers

Your information may be transferred to and processed in India or other locations where our service providers operate. By using our Service and submitting your information, you consent to such transfers in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective from the date of posting. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

MU DIGI YOU SOLUTIONS (OPC) PRIVATE LIMITED
D.No. 50-80-1 & 2, Flat No. 401,
Seethampeta, Akkayyapalem,
Visakhapatnam, Andhra Pradesh, India – 530016

Phone: +91 9000376613
Email: hello@digiyou.in